At done77, we believe that gambling is — and must always remain — a source of entertainment, not a financial strategy or an escape. Our responsible gaming framework is built to protect Pakistani players across Karachi, Lahore, Islamabad, Faisalabad, and every city in between. We provide the tools, information, and support structures that every player deserves — because a safe player is a happy player.
Responsible gaming at done77 is not a checkbox — it is the foundation on which the entire platform is built. We understand that for many Pakistani players, visiting done77 to place a bet on a PSL match, spin a slot, or try a hand at live casino is a fun evening activity. And that is exactly what it should be: fun, controlled, and within your means.
The moment gambling stops being entertainment and starts feeling like a necessity, a compulsion, or a financial lifeline, something has gone wrong. done77's responsible gaming tools exist to help you recognise that shift early, take action before it becomes a problem, and access support without any stigma attached. Every tool described on this page is available to every done77 player — free of charge, immediately accessible from your account dashboard, and enforced by done77's compliance team without question.
done77 operates under international gaming compliance standards, which require us to maintain robust responsible gaming frameworks as a condition of operating. This means our responsible gaming commitments are not optional extras — they are obligations we take seriously, reviewed regularly, and improved upon continuously. We work alongside internationally recognised responsible gaming organisations to align our practices with global best standards so that Pakistani players receive the same level of protection as players anywhere in the world.
Below you will find everything you need to know about done77's responsible gaming tools, how to use them, and how to get help if you or someone you know is struggling with gambling-related harm.
Honest self-reflection is the first step. If you answer "yes" to two or more of the questions below, done77 strongly recommends activating one of the responsible gaming tools in your account, or speaking with a support specialist.
This self-assessment is not a clinical diagnosis. It is a starting point. If any of these questions resonated with you, please contact done77's responsible gaming support team — we are available 24/7 in English and Urdu, and all conversations are completely confidential.
Self-exclusion is the most powerful responsible gaming tool available on done77. When you activate a self-exclusion, done77 permanently closes your account for the duration you choose — and during that period, you cannot create a new account, log in, deposit, place bets, or access any game on done77.app.
Self-exclusion at done77 is available in three formats:
To activate self-exclusion, navigate to Account Settings → Responsible Gaming → Self-Exclusion in your done77 dashboard, or contact done77 support directly and request it verbally — the support team will action it on your behalf within minutes.
Important: Self-exclusion at done77 does not automatically exclude you from other online gambling platforms. If you are experiencing serious gambling-related harm, done77 recommends reaching out to international responsible gambling support organisations for guidance on multi-operator exclusion schemes and counselling resources.
Setting limits takes under two minutes. Here is the step-by-step process from your done77 account dashboard:
Visit done77.app and log in using your registered email and password. Two-factor authentication may be required depending on your security settings.
Click your avatar or username in the top-right corner of the done77 dashboard. Select "Account Settings" from the dropdown menu.
You will see a dedicated "Responsible Gaming" tab in your Account Settings panel. Click it to access all limit-setting and self-exclusion tools.
Select from Deposit Limits, Loss Limits, Session Time Limits, or Self-Exclusion. Enter your preferred PKR amount or time duration and confirm.
Deposit and loss limits activate immediately upon confirmation. Limit increases require a 7-day cooling-off period before taking effect — a deliberate safeguard built into done77's system to prevent impulsive decisions.
If you encounter any difficulty setting limits through your account dashboard, done77's 24/7 support team can action any responsible gaming request on your behalf via live chat — available in both English and Urdu.
| Limit Type | What It Controls | Available Periods | Activation |
|---|---|---|---|
| Deposit Limit | Maximum PKR amount you can deposit via JazzCash, EasyPaisa, HBL, UBL, or Meezan Bank | Daily / Weekly / Monthly | Immediate |
| Loss Limit | Maximum net loss in PKR before done77 pauses your session and prompts a responsible gaming check | Daily / Weekly / Monthly | Immediate |
| Session Time Limit | Maximum continuous play time per session — done77 displays a timer and exits you automatically when reached | Per Session (30 min – 8 hrs) | Immediate |
| Reality Check | Periodic pop-up reminders showing your current session duration and net PKR win/loss position | Every 15 / 30 / 60 mins | Immediate |
| Cool-Off Period | Temporary account freeze — no login, no deposits, no betting for the selected duration | 24 hrs / 72 hrs / 7 days | Immediate |
| Self-Exclusion | Full account suspension — account cannot be reopened during the exclusion period under any circumstances | 1 / 3 / 6 / 12 months / Permanent | Immediate |
If you feel your gambling is out of control, done77's responsible gaming support team is available 24 hours a day, 7 days a week — including Pakistani public holidays and PSL season.
Six core responsible gaming features built into every done77 account — available immediately, at no extra cost, enforced by done77's compliance team.
Set a maximum daily, weekly, or monthly PKR deposit cap across all payment methods — JazzCash, EasyPaisa, HBL, UBL, Meezan Bank. Once your limit is reached, done77 will not process further deposits until the period resets.
Define the maximum net loss in PKR you are comfortable with in any given daily, weekly, or monthly period. done77 will automatically pause your session when this threshold is hit and direct you to responsible gaming resources.
Set a maximum session duration per login. When your time is up, done77 logs you out automatically and presents a responsible gaming summary of your session, including total time spent and net PKR position.
Periodic pop-up notifications during your session reminding you how long you have been playing and your current net PKR win or loss. Choose intervals of 15, 30, or 60 minutes — a small nudge to stay grounded and in control.
Need a short break from done77? Activate a 24-hour, 72-hour, or 7-day cool-off instantly from your account dashboard. During a cool-off, your account is completely frozen — no logins, no deposits, no bets, no overrides.
The most powerful tool in done77's responsible gaming suite. Permanently suspend your account for 1 month, 3 months, 6 months, 12 months, or indefinitely. All marketing is stopped, and re-registration is blocked for the full exclusion term.
Beyond player-activated tools, done77's platform includes several system-level protections that work automatically in the background.
Every done77 account must pass identity verification before withdrawals are processed. This ensures we know exactly who is playing and confirms that all players meet the 21+ age requirement.
done77's compliance team monitors player activity patterns for signs of problematic behaviour. If unusual patterns are detected, done77 may proactively reach out to offer responsible gaming resources.
Players can opt out of all done77 promotional communications at any time — bonus offers, PSL promotions, deposit match emails — without affecting their account status. Self-excluded players are automatically opted out.
Two-factor authentication, strong password requirements, and session management tools ensure that only you can access your done77 account — protecting your PKR balance and personal data at all times.
done77's support team is available around the clock to discuss responsible gaming concerns, process limit requests, or action self-exclusions on behalf of players who prefer to request via chat rather than the settings panel.
Full, transparent access to your complete deposit, withdrawal, and wagering history in PKR — available at any time from your done77 account dashboard, helping you stay informed and in control of your spend.
done77 is built for Pakistani players who love the game and respect their limits. Explore cricket betting, slots, and live casino — all in PKR, with the full suite of responsible gaming tools at your fingertips.